How to Move Master Socket
If you’re going to move Master Socket the best place is in your lounge near the TV. Other good locations would be central in your house for best WiFi signal, or in your office near to your Desktop Computer.
Put the Master Socket in a much better place, without untidy cables causing a trip hazard.
Don’t put up with your Broadband Router stuck in the wrong place, in the middle of the hall with wires trailing everywhere. Get that messy wiring tidied up! Call me today for a quote!
But First You Need to Know How to Identify the BT Master Socket
The BT Master Socket or NTE5c is slightly larger than the extension telephone sockets. This latest version has a removable front plate so that you can do a test on your phone line should you have a fault. No tools are necessary as the face plate unclips by squeezing the sides together.
This removable front plate allows you to isolate your own wiring from the Openreach network. Carry out Two Speed Tests – with your Router connected to the Test Socket, and then with the front plate replaced.
The Master BT Socket is connected directly to the incoming telephone line which is by far the best place to plug your Router in because it will get the strongest signal. NOTE that it might NOT be the best place for strong WiFi coverage which is a seperate issue – and why it would be sensible to move master socket elsewhere.
To greatly improve your situation, have us alter the place where the incoming line is available for the Router to plug in to.
Want a New Place for Your BT Master Socket?
Relocating a Master Phone Socket might seem like a daunting task, but don’t worry. We’re here to make it hassle-free for you. Our expert team is equipped to move your master socket to the perfect spot, ensuring your home setup is exactly how you want it.
Click the ‘Call Now’ button or message me using the contact form for an immediate response.
Can I Move the BT Master Socket ?
Many people call me asking can I move Master Socket to a more suitable position. Yes you can! Your main telephone point may not be in an ideal location. In some houses I’ve been to, the Master telephone socket is in the hallway and not next to an electrical socket. This is impractical when it comes to plugging in a Router, Hub or Cordless Phone. Do you really want loads of wires everywhere?
Trailing wires present a trip hazard and will wear through if positioned under carpet, therefore best to move master socket to a more practical position. Dampness caused by condensation will corrode the wiring and damage the socket. Move master socket away from any area – such as a window sill, where this is likely to happen.
I'm having new windows or blinds fitted and the Junction Box is in the way
This is a common question I get asked, and yes we can certainly help with this! The place where the Telephone Line enters your house may be through a window frame and right in the way of shutters, blinds or window replacement. Have this work completed quickly – Call now for a quote to move master socket or junction boxes!
Where is the Best Position for a BT Master Telephone Socket
Many TV’s nowadays are SMART TV’s requiring an Ethernet network connection, so position your router accordingly. Family members use mobile phones and tablets in the vicinity of the lounge, therefore your WiFi will work better with the router centrally located.
Video and sound demand the largest amount of data so near to a TV or Games Consul or your Computer is the best place to move master socket to.
Move Master Socket to a central position will improve your WiFi range where you need it the most – in your main living area. If the Master Socket is located at one end of the house you may struggle to get a good fast reliable signal in other parts of the house.
What if I don't have the latest type of Master Socket
An older type of socket is called a Line Jack Unit or LJU. It is fairly small and has a solid front. There is no Test Socket behind the front plate so never be fooled into taking the front off of this one. You could do damage by dislodging a wire.
If you only have one Telephone Socket then regard this as your Master Socket.
Can I move this type of Line Jack Master Socket? Yes, you can, and have us upgrade it in the process to the newer improved type that improves your Broadband Internet speed.
Book an engineer to visit, ask to upgrade your obsolete Line Jack socket for the newer NTE5C. Then, you will be able to isolate and test the line if a fault develops, as well as benefiting from faster Internet..
Man Cave WiFi issues
If you have a Man Cave or office in the garden, and it is insulated with Celotex or similar foil backed insulation you probably won’t receive a WiFi signal at all. Installing a hard wired Network Cable will make such a difference. You can do this as well as, or instead of move master socket. Before you make a mistake, contact me for further advice and a quote.
Contacting Openreach to Move Master Socket
For all BT customers you can dial 150 to call the Sales Department and book an appointment to move master socket. I’ve heard that BT Openreach have increased their charges to around £160 for a visit.
If you call out an Independent Telephone Engineer you will benefit from cheaper prices that relate to the size of the job. I hear of so many people who wait in all day for Openreach only to find that their job was cancelled! It doesn’t work like that with us! You will also talk to the engineer directly who will be coming and you’ll have his phone number and some idea of cost. This means that if you have to pop out you won’t miss him!
I worked for BT for 23 years. One of my main jobs was to remove obsolete dial phones, converting the hard wired installation to plug and socket. I have replaced and moved many BT Master Sockets.
Now that I am working as an independent Telephone Engineer give me a call if you’re not sure how to move Master Socket. I have the technical expertise, and was trained by Openreach to carry out all kinds of work.
Use an Experienced Telephone Engineer
Experienced Independent Telephone Engineers are unlikely to make mistakes and the work will be completed to a high standard, and work perfectly. We use the correct cable so as to keep your Broadband speed as fast and reliable as possible. So, its best to use us rather than an electrician, because what we do is quite specialist.
You could move the Master Socket yourself however if you get things wrong BT will charge you to reinstate the wiring. Therefore, work should be completed by an experienced telephone engineer. The NTE 5 needs to be connected before any of your own extension wiring. This allows you to do the following tests if a fault occurs.
BT Master Socket Test Plate
The correct way of wiring a Master Socket (or as BT call it an NTE 5) is for your telephone line to electrically connect to it first. The NTE5 must be first in line, before any of the other telephone sockets in your house. Your extension wiring around the house connects to the removable front Test Plate.
This gives you a way of isolating your own wiring by undoing the two font plate screws. Moving the front plate to one side reveals a second socket, or Test Socket. This enables you to plug your phone in making sure the incoming telephone line has dial tone and functions correctly.
Filtered 'Digital Front Plate or Fibre Front Plate
Wiring your Master Socket up correctly in this way makes it difficult to attempt as a DIY job. If the Master Socket is just ‘teed into the line’ then the extension socket wiring may slow your Broadband.
So a Filtered Front Plate or ‘Digital Plate’ is crucial to have fitted because It acts as a barrier between the Master Socket and your extension wiring.
Therefore you can achieve the highest Internet speed possible for your computer and X-Box. This Filtered Front Plate is also called a Fibre Front Plate. It should be installed when you have High Speed Fibre Broadband, or BT Infinity.
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What is the Latest Master Socket ?
NTE5c is the very latest Master Socket that BT Openreach use. This Master Socket has a Test Socket facility and accepts a vDSL or Filtered Front Plate. Older types were held in place by two tiny screws but the MK4 face plate clips into place.
Always use a Filtered Front Plate if you have extension wiring
The main benefit of the Filtered version of the Front Plate is to act as a barrier between your Telephone Extension Wiring. It prevents noise picked up from around your house from the Mains Electrical Wiring affecting the Broadband signal and ‘drowning part of it out’.
The latest Filtered Front Plate is the Mk4 version and takes the place of the common type of plug in ADSL Filter. So, It’s far neater but also a bit bulky. Therefore space may dictate which one is best for your situation. You may wish to move master socket off of the skirting board and onto the wall, so it doesn’t get knocked by the hoover.
Purchase on Amazon here.
This is the complete socket and face plate with built in filter. You won’t need an external ADSL Filter as it is all integral. This is the correct Master Socket if you have BT Fibre to the Cabinet Broadband.
Good luck if you attempt to move master socket yourself. So if things go wrong you now have my details, simply give me a call and myself or one of my engineers will assist you.
